Job Description & Responsibilities: Position Purpose: Delivers education and information to members and/or providers on behalf of the customer service team to help inform them of the latest updates or changes made to products, gather information, and ensure a successful experience. Facilitates the reach outs via outbound calls to provide providers with timely, accurate, and personalized support. Reaches out to members and/or providers for educational or informational purposes to...
Outbound Customer Service Advocate II
Read More » Posted on Feb 13, 2025