1704 S. Slappey Blvd.
Albany, Ga. 31701
229-430-3500 main phone
229-430-6180 main fax
877-261-3113 toll-free number
Learning Center
HWY 82 East
Cuthbert, GA 39840
229-732-5280
Titan Help Desk
Do you need help with your Bannerweb, Email, OKTA, or Blackboard account? GO HERE
The Albany Technical College Titan Help Desk, a sub-branch of Academic Affairs Academic Technology Services, is conveniently located in several places across campus with Prosperity Hall 109 serving as our main location. The Titan Help Desk is the front line for technical and client service for students and faculty of the College. We are dedicated to providing customer service and resolving issues in a timely and effective manner. The goal of our help desk is to act as a single focal point for problem resolutions.
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid Albany Technical College student or faculty email address is required to submit a ticket.
| Department | Phone | Fax | |
| Admissions | 229-430-3520 | 229-461-4155 | admissions@albanytech.edu |
| Financial Aid | 229-430-6157 | 229-461-4152 | finaid@albanytech.edu |
| Human Resources | 229-430-1702 | 229-430-2860 | ledwards@albanytech.edu |
| Public Relations | 229-430-3816 | PublicRelations@albanytech.edu | |
| Campus Police | 229-430-3095 | lethridge@albanytech.edu | |
| Web Site Content Manager | 229-430-1701 | PublicRelations@albanytech.edu | |
| Intranet (CAESAR) | 229-430-6595 | 229-430-3594 | |
| Evening Administrator | 229-430-3577 | 229-430-2853 | dlaye@albanytech.edu |
| Title I & Title IX | 229-430-6597 | 229-430-2860 | kskates@albanytech.edu |
| Title VI | 229-430-3511 | 229-430-2853 | lharrell@albanytech.edu |
| ADA/Sect. 504 | 229-430-2854 | 229-430-6180 | rwatts@albanytech.edu |
| TDD Relay Service Only (Telecommunications Device for the Deaf) | 1-800-255-0056 | ||
| Text Telephone (Converts text messages into speech & vice versa) | 1-800-255-0135 | ||
| Business Office | 229-430-3057 | 229-430-5115 |