Job Description & Responsibilities: Serve as the primary point of contact for inbound calls to the Secretary of State Call Center. Deliver friendly, professional, and knowledgeable customer service, ensuring all inquiries are addressed clearly and promptly. Stay up-to-date on all Secretary of State (SOS) policies, procedures, and division-specific information to provide accurate guidance to customers. Utilize approved resources and tools to enhance customer service and resolve...
Part-Time Virtual Customer Service Specialist
Read More » Posted on Nov 19, 2024