Job Description & Responsibilities:
We are looking for high-performing individuals to join our Care Partner/Employee Assistance Program (EAP) team! This team supports members as their front-door to Mental Health Wellbeing and will be responsible for supporting the provision and use of employee assistance benefits, employer benefits, and behavioral health benefits. Our goal is to deliver an elite, integrated experience across the breadth of RFL, Behavioral Health and Medical products to ensure every member and their families get the right support for their unique mental wellbeing needs. Role Overview Schedule: Monday-Friday 3:00pm-11:30pm EST *Schedules may be adjusted based on business need Fully remote role and is able to work anywhere in the U.S. Call center is a 24/7 operation. Some Holiday work is required
Qualifications
Required Qualifications 1 year of customer service and call center experience 1 year Experience in a social, psychological or human service field providing client support. Basic computer knowledge (Microsoft Office Suite, Word, Excel, Teams, etc.)
Contact:
Employer: CVS
Location: REMOTE
Link: https://jobs.cvshealth.com/job/20486919/worklife-customer-support-associate-employee-assistance-program-monday-friday-3-00pm-11-30pm-est-remote/