Job Description & Responsibilities:
The Learning Technology Administrator is responsible for managing and maintaining the organization’s LMS platform to ensure optimal functionality, usability, and accessibility. This role provides technical and user support, ensuring the platform aligns with organizational training and development goals. SPECIFIC DUTIES[1]: Technical Support: Provide assistance to users with software-related questions or issues within the LMS. System Management: Regularly update, maintain, and improve learning systems and tools. User Support: Provide assistance to users, troubleshoot issues, and resolve technical problems. Content Management: Upload, organize, and maintain training content, courses, and resources within the LMS and other platforms. Reporting and Analytics: Generate and analyze reports on user activity, course completion rates, and other key metrics. Data Dashboards: Oversee and maintain data dashboards that track and present key performance metrics for organizational projects. Documentation: Develop technical documentation and articles for a support knowledge base. Compliance: Ensure the LMS meets organizational compliance standards and training requirements. Training and Onboarding: Create, adapt, and provide training to users on how to navigate and utilize the LMS effectively. Continuous Improvement: Identify opportunities for system enhancements, test new features, and implement updates.
Qualifications
SPECIFIC DUTIES[1]: Technical Support: Provide assistance to users with software-related questions or issues within the LMS. System Management: Regularly update, maintain, and improve learning systems and tools. User Support: Provide assistance to users, troubleshoot issues, and resolve technical problems. Content Management: Upload, organize, and maintain training content, courses, and resources within the LMS and other platforms. Reporting and Analytics: Generate and analyze reports on user activity, course completion rates, and other key metrics. Data Dashboards: Oversee and maintain data dashboards that track and present key performance metrics for organizational projects. Documentation: Develop technical documentation and articles for a support knowledge base. Compliance: Ensure the LMS meets organizational compliance standards and training requirements. Training and Onboarding: Create, adapt, and provide training to users on how to navigate and utilize the LMS effectively. Continuous Improvement: Identify opportunities for system enhancements, test new features, and implement updates.