Job Description & Responsibilities:
The Service Technician is a key member of the Franchise Support Team responsible for driving to customers, troubleshooting, repairs, maintaining and installing all assigned customer owned, company owned, vending and food service equipment. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Regular and timely attendance is an essential function of this position. Position is required to work all hours necessary to ensure operations function is fulfilled, including nights, weekends, and holidays. Receives, implements, and completes service calls from Buffalo Rock customers. Makes repairs, activates, and deactivates machines. Drives a company vehicle to complete job orders. Documents job order completion, supplies used/needed, etc. Maintains correct parts inventory on truck to service customer's equipment. Transports and returns all used parts/components to the ME department to capture warranties/remanufacturing. Operates a handheld device to record daily activities. Documents and maintains administrative requirements through BRC Technology. Assesses safety within a job situation and requests assistance if needed. Maintains requirements of EPA when dealing with refrigeration and topics governed by that agency. Communicates effectively with Sales Department, Management and Buffalo Rock's customers. Works an on-call rotation schedule as determined by management. Must have ability to transmit handheld data to server. Must park service vehicle in a secure/safe place while on and off duty. Attends and/or participates in all scheduled meetings as directed. Adheres to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies. May be required to load/unload product during installation and repair of equipment. Reports to work as scheduled in a clean work uniform. Keeps vehicle clean, well-maintained and in an orderly condition. Uses all provided safety equipment and operates all equipment/vehicles in a safe manner. Required to complete other activities assigned by supervisor.
Qualifications
Previous experience in field service or similar role. Mechanical knowledge and aptitude for equipment repair. Familiarity with air conditioning systems is a plus. Ability to read and interpret technical schematics. Proficiency in welding techniques preferred. Strong problem-solving skills. Valid driver's license with a clean driving record.
How To Apply:
Salary:
Depending on Experience
Contact:
Employer: Buffalo Rock Company
Location: Albany, GA
Link: https://phf.tbe.taleo.net/phf02/ats/careers/v2/viewRequisition?org=BUFFALOROCK&cws=37&rid=8849