Job Description & Responsibilities:
The Service Coordinator acts as the primary hub for the service department. As the Service Coordinator you will be responsible for coordinating repair work with customers & technicians, paying invoices and providing overall administrative duties for the department. Primary Responsibilities: Schedule, quote and discuss repair services with customers and technicians Provide updates to customers on services and invoices both in person and over the phone Communicate with management about any issues related to invoicing, customer complaints and technician needs Dispatch field service technicians to customer sites Open work orders and updating systems with service history Process and close work orders for completed work Create purchase order numbers and code invoices for accounts payable Additional Responsibilities: Adherence to all Yancey Bros. Co. Safety procedures and standards Other administrative duties as assign by manager
Qualifications
To be successful in this position you should have a prior experience in an administrative role, be able to provide a superior customer experience, have excellent problem solving skills and be able to work independently. This position will place you in both and office and shop setting. Education/Experience: High school or equivalent Required Qualifications/Skills: At least two (2) years as an administrative assistant or similar role Proficient with Outlook, Excel (formulas, charts, graphs), Word and PowerPoint At least two (2) years assisting customers with accounts in person and over the phone
Contact:
Employer: Yancey's Brother
Location: Albany, GA
Link: https://recruiting.ultipro.com/YAN1000YANCE/JobBoard/1be0f333-fd25-49d5-aaef-9cd764ffc43f/OpportunityDetail?opportunityId=2cfe9c63-88c2-4a68-a338-e8d3ad771359