Referral Specialist

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Job Description & Responsibilities:

JOB SUMMARY Works under the direction of the Chief Quality Officer and part of the Quality Department to ensure coordination between internal and external resources are handled appropriate to ensure quality of care to the patient. This individual will acts as the first contact for referring physicians’ offices and new patients related to the referral process.

Qualifications

EDUCATION, EXPERIENCE, AND SKILLS High school graduate Prior medical office experience required; MOA preferred Prior training in customer service and public relations highly desirable Ability to work under stress and an emphasis on excellent telephone communication skills Ability to organize training materials specific to age and cultural diversity


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