Job Description & Responsibilities:
Position Summary The Tech I is the initial point of contact for Prior Authorization requests from members, providers, and a diverse customer base. The Tech I will make the determination if a complex request should be transferred to a pharmacist for assistance. Additionally, the Tech I is responsible for maintaining complete, timely, and accurate documentation of all approvals and denials. In order to be successful in this role you will need proficiency pronouncing drug names and diagnosis and recognizing medical terminology. As well as navigating multiple software systems to document conversations and outcomes, which require keyboarding skills. This position requires schedule flexibility including rotations through nights, weekend and holiday coverage.
Qualifications
Required Qualifications 1+ years' experience in customer service or call center environment Must be able to work from home Have high speed internet Preferred Qualifications Previous experience in pharmacy or healthcare industry. Associate's Degree. Pharmacy Technician License
How To Apply:
Salary:
$17.00 – $25.65
Contact:
Employer: CVS
Location: REMOTE
Link: https://jobs.cvshealth.com/job/20735653/pharmacy-technician-prior-authorization-work-from-home-remote/