Job Description & Responsibilities:
Maintain patient flow and collect necessary data. Manages patient flow to ensure that the patient is seen quickly and all information is available for treatment. Create patient medical record folder for new patients and prepare medical record for use during physician visit. Collects data as assigned such as vital signs, height, weight, etc. Medical record management through established filing system. Document management including, but not limited to transcription, incoming mail, diagnostic reports, copy requests, etc. , to ensure data is available as needed to provide patient care. Inquires of established patients if all information currently in the database is correct. Takes appropriate actions to ensure patient is informed of scheduled appointment. Collects data as assigned such as vital signs, height, weight, etc. which applies to specific departments. COORDINATE PATIENT PAYMENTS: Collect, post and investigate patient payments in accordance with contractual agreements and financial obligation of the patient. Informs or purses patient's co-pays and other patient responsibilities at the date of service. Operates the computer to enter patient's charges at time of completed services in a manner that will ensure accurate patient and insurance billing. Accurately deposits or posts all payments to appropriate cost center accounts in agreement with the explanation of benefits per departmental specifics. Performs all necessary actions to ensure all respective insurance information is obtained and documented appropriately. Accurately monitors or files all secondary insurance, workers compensation insurance and corporate services insurance claims in a timely manner. Performs a methodical review of explanation of benefits and follows all denials and delinquent pending claims. Investigates all patient billing inquiries. BUSINESS OFFICE FUNCTIONS: Perform all business office functions for the medical clinic. Screens and refers all incoming calls and visits to ensure that accurate and timely communications are facilitated and that the Center is always presented in a positive manner. Inquires into the physician's orders for next visit and schedules the patient's next appointment. Attach all transcription notes to the medical record and files all charts in a timely and appropriate manner. Enters into the database, all information received from the change of address forms received from the post office, in a timely manner. Assists in stocking, care and maintenance of department equipment and supplies. Use proper procedures to inform management of defective office equipment. Document all maintenance and repair to office equipment. Responsible for preparing financial reports for respective area. Takes meeting minutes in accordance with department and hospital guidelines. DOCUMENTATION: Documents and submits required information and data in a timely fashion. Clearly and accurately documents designated processes, policies, products, service offerings, etc. Ensures that documentation is tailored to expected readers / users. Uses correct terminology. Conforms to required style and format.
Qualifications:
High School Diploma or GED (Required). Non Degree Program in Training in accounting procedures and medical records (Preferred). Experience Requirements: 1+ years Hospital, Physician office, or other health care organization experience (Required). •1+ years Experience with CPT and ICD-9 insurance coding (Preferred).
How To Apply:
Salary:
Depending on Experience
Contact:
Employer: Phoebe Putney Health System
Location: Albany, GA
Link: https://careers.phoebehealth.com/Search/JobDetails/medical-center-rep/c303cc74-0d65-4b34-9315-3c266f756649