Job Description & Responsibilities:
Job Summary: As an Identity and Driver Credential Specialists 1 for DDS, you will help make everyday life possible for thousands of State of Georgia residents. The successful candidate in this role can make a positive impact on the lives of their customers that walk in whether its issuing learners permit to teens, welcoming newcomers by converting out-of-state licenses, awarding driver licenses to the first-time drivers by administering examinations or issuing identity cards in compliance with state laws and regulations. The focus of this position is working with and through others within established guidelines. The ability to interact comfortably with a diverse population is important. The successful candidate in this position must be friendly and genuinely interested in helping others. Patience and attention to detail is a major focus of the job, and those details need to be handled quickly, accurately and efficiently. Duties: Working with citizens to ensure applications, records and documents are completed accurately. Accompanying drivers in vehicles, both in a traditional and virtual capacity, to evaluate their ability to adhere to Georgia’s driving laws. Conducting driving examinations for motorcycle and commercial licenses in accordance with state law and regulations. Operating visual testing equipment. Accurately collecting payments via cash or credit cards
Qualifications:
Minimum Qualifications: Must be eighteen (18) years of age • Completion of a high school diploma or GED is required. A valid Georgia Class C or equivalent License is required and must be maintained while employed in this position. At least one (1) year of Face-to-face Customer Service experience within the last five years. At least one (1) year of Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years. Comfortable working with computer and internet technology. Preferred Qualifications: Preference will be given to those applicants who, in addition to meeting the minimum qualification above, also possess two or more of the following: At least three (3) years of Face-to-face Customer Service experience within the last five years. At least three (3) years of recent Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years. Live within 30 miles of the Customer Service Center for which you are applying . Bilingual skillset preferred.
Salary:
$32,000 per year
Contact:
Employer: Georgia Department of Driver Services
Location: Albany, GA
Link: https://careers.georgia.gov/jobs/identity-driver-cred-spec-1-albany-66560