Field Service Truck Technician

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Job Description & Responsibilities:

As a Field Service Truck Technician you will perform truck repairs at customer facilities. Primary Responsibilities: Works in a neat and orderly manner, maintaining a safe work environment and a constant focus on completing the task at hand safely. Proficiently and accurately perform maintenance, diagnose and repairs. Apply specific failure analysis techniques and procedures in determining root cause of failures and relaying that information to customers and office personnel. Cares for and maintains customer machines/equipment to the highest standards and ensures co-workers are doing the same. Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed. Write full reports on findings from field service events, with clear, concise information. Communicate effectively and professionally with customers on the status of their maintenance and/or repairs. Must be willing to work overtime as required depending on customer needs & fluctuating workloads, also need to be available for after-hours calls as needed. Must be able to obtain a CDL license if required. Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager.

Qualifications

High School Diploma or equivalent. Required Qualifications/Skills: Technical Knowledge of School Bus systems. Strong Diesel Engine Knowledge (preferably Cummins Medium Duty). Strong technical/mechanical ability. Able to work with very little supervision. Basic knowledge of Microsoft Office Software. Good Driving Record. High level of responsiveness, and a strong proactive attitude to problem solving. Committed to Quality and a high level attention to detail. Ability and motivation to learn quickly. Excellent written and oral communication skills. Technical Degree or Certification a plus. CDL is a plus, but not required.

Salary:

Depending on Experience


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