Job Description & Responsibilities:
DOL Services Specialist (Unemployment Insurance Services Specialist 1) Essential Functions and Responsibilities: Conducts interviews with job, program or unemployment applicants to obtain the information needed to provide services Assists customers in-person and/or by phone with unemployment related issues and questions Provides one on one assistance with claims filing process Submits all claims related documents to imaging system Advises the claimant of their responsibilities for claiming benefits weekly, submitting work searches, and appeal rights. Accurately answers client questions concerning program eligibility and explains appeals process Processes claims from the universal queue Evaluates application information and determines initial or ongoing program eligibility. Refers applicants to services such as counseling, literacy or language instruction, transportation assistance, and childcare. Receives additional training, as required, to gain full proficiency and experience in all areas
Qualifications
Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission. High school diploma or GED and two years of related experience Or Associate's degree
How To Apply:
Salary:
$41,000.00
Contact:
Employer: Department of Labor
Location: Albany, GA
Link: https://www.simplyhired.com/search?l=albany%2C+ga&job=5WCDlqrcc8elXUWFRqiM2wFC0R9yTnwZdqZAy7v9F6-HNyEwpXID2Q