Job Description & Responsibilities:
Work From Home. Meritain Health, an Aetna/CVS affiliate, has multiple openings for Customer Service Representatives. This position handles customer service inquiries and problems via telephone, internet or written correspondence. Customer inquiries are of basic and routine nature. Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff. Documents and tracks contacts with members, providers and plan sponsors.
Qualifications
Required Qualifications Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Experience in a production environment. High School or GED equivalent. Preferred Qualifications Please review required qualifications above. Education
Salary:
Minimum: 17.00 Maximum: 27.90
Contact:
Employer: Meritian Health/CVS
Location: Job ID: 2495080BR Remote: Fully Remote
Link: https://jobs.cvshealth.com/job/18678220/customer-service-representative/