Job Description & Responsibilities:
Performs general office management duties, including keyboarding, filing, generating, and managing correspondence. Provides / coordinates services to clients, families and partners that call or visit the local office. Provides follow-up and /or customer service to resolve any issues Receives and routes telephone communications as required Screens and registers applications for all OFI Eligibility programs offered as required Routinely uses electronic application, Document Imaging, and eligibility systems. Maintains confidential records Uses Microsoft Office Suite and/or standard software applications typically used in a corporate office environment to perform daily work assignments. Performs other professional responsibilities as assigned.
Qualifications
High school diploma or GED AND One year of full-time work experience providing customer support or technical assistance. Preferred Qualifications: Preference will be given to candidates who, in addition to meeting the TANF eligibility requirements, the minimum qualifications and demonstrates some or all the following skills/experience: Proficiency in Microsoft Office, to include Word and Excel and/or standard software applications typically used in a corporate office environment.
Salary:
30,700.00
Contact:
Employer: County DFCS - Region 8
Location: Statewide
Link: https://www.governmentjobs.com/careers/dhsgeorgia/jobs/4591216/customer-service-associate-2-tanf-subsidized-program-region-1-12?location[0]=statewide&sort=PostingDate%7CDescending&pagetype=jobOpportunitiesJobs