Job Description & Responsibilities:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Monitors, receives and responds to department radio communications system, the E-911 system, and other communications equipment; gather appropriate information to dispatch emergency and non-emergency calls related to law enforcement, fire, and other emergency needs. Receives requests/complaints from the public; determines whether police dispatch is required; notifies supervisors and/or special emergency teams concerning serious calls. Performs various tasks to assist law enforcement and emergency response; gather information involving vehicle registration, drivers licenses, stolen status on guns, articles, boats, securities, and vehicles; checks wanted and missing status on persons; provides notification of special circumstances including accidents with injuries, wrecker service needs, down lines, structure fires, and related information. Monitors other communications media to stay abreast of potential emergency situations; monitors weather stations and band radios; monitors weather computer; provides weather statements over radio; notifies schools of severe weather. Contacts outside organization and agencies with emergency information; contacts key holders for alarms and unsecure buildings; contacts the railroads with track hazards; notifies cable and phone companies of down lines. Answers incoming administrative lines; provides assistance and information to callers; takes messages, provides directions, and routes calls; initiates calls to persons upon request. Assists walk-in traffic with information and guidance. Performs various routine and non-routine clerical and administrative tasks for the department; maintains a log of all radio traffic; compiles statistical reports; prepares other reports and documents; completes incident case card reports; completes run sheets for EMS, fire department, hospitals, and other agencies. Operates a personal computer, phone system, fax machine, copier and other equipment as necessary to complete essential functions; operates the GCIC/NCIC database to perform essential tasks; performs routine maintenance.
Qualifications
High school diploma or GED; one to two years of experience in a telecommunications or communications officer position; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess certification as a Basic Communications Officer and GCIC/NCIC Operator.
How To Apply:
Salary:
Depending on Experience
Contact:
Employer: Lee County Board of Commissioners
Location: Leesburg, GA
Link: http://lee.ga.us/employment/index.html