Collections Specialist - Patient Accounting

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Job Description & Responsibilities:

Responsible for collections of outstanding accounts receivable self pay dollars and other aspects of collections, resolving customer concerns and reducing the self pay account receivable delinquency. GENERAL REQUIREMENTS: Adheres to the hospital and departmental attendance and punctuality guidelines. Performs all job responsibilities in alignment with the core values, mission and vision of the organization. Performs other duties as required and completes all job functions as per departmental policies and procedures. Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs). Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time. Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.

Qualifications

High School Diploma or GED (Required). 2 year / Associate Degree in Business or health care (Preferred). EXPERIENCE REQUIREMENTS: 2 - 3 years Experience in Collections role within a healthcare setting (Required). CERTIFICATIONS AND LICENSURES: Required Certifications/Licensures: Certified Patient Account Representative (CPAR) certification must be obtained within 20 months of hire.

Salary:

Depending on Experience


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