Job Description & Responsibilities:
The Care Coach II supports family caregivers and their care recipients through a combination of empathy, technology, and proven methods of care. In collaboration with state and MCO case managers, the Care Coach II provides dedicated support, education, and guidance to caregivers, giving them tools and confidence to enable better care for loved ones at home. Support and resources are provided via telephony and proprietary digital chat technology, using evidence-based methods of care that address both health care and social needs. The Care Coach II typically handles more complex, higher risk/need cases on the Coaching Ops team, which may span across multiple states and/or Careforth programs.#LI-REMOTE, with the exception of the following states: CA, CO, NY
Qualifications
4-6 years’ experience in health coaching and/or experience in health care/wellness Comprehensive knowledge of industry concepts and principles; Ability to provide coaching support and consultation across a broad range of clinical topics Exceptional active listening and communication skills with a focus on empathy Proven experience accessing and locating community resources Ability to navigate (and teach others to navigate and utilize) mobile applications Ability to multitask in a fast-paced environment, with excellent decision-making skills Solid understanding and experience in care planning/case management is required Multilingual skills are highly desired
How To Apply:
Contact:
Employer: Careforth
Location: REMOTE
Link: https://careers.careforth.com/jobs/4580?lang=en-us