Job Description & Responsibilities:
Job Responsibilities: The CAPS Eligibility Specialist will perform tasks involving: Processing assigned electronic and hard copy initial applications for CAPS scholarships to determine program eligibility. Verifying eligibility through appropriate documents and contact with consumer's employer, education institution, and any other third-party entity that may verify eligibility; and applying eligibility policies accordingly. Processing referrals from Department of Family and Children Services (DFCS) and/or partner agencies for CAPS scholarships to determine eligibility. Providing resolution to customer concerns and issues that arise. Providing initial consumer education. · Works in close collaboration with program administration, provider relations, and family support sections of the CAPS division to ensure seamless service delivery to all families and providers, and exemplary customer service. · Conducts research using a variety of sources to complete, prepare, assemble, process, and/or generate reports and other documentation, or to respond to inquiries, questions or requests. · Enters data from forms, records, reports, and/or other sources into data systems for purposes such as maintaining databases.
Qualifications
High school diploma/GED and three (3) years of related experience; or one (1) year of experience at the lower level Economic Support Cons 1 (SSP050) or position equivalent.
How To Apply:
Salary:
$40,560.00
Contact:
Employer: GA Dept of Early Learning and Care
Location: REMOTE
Link: https://careers.georgia.gov/jobs/caps-%E2%80%93-scholarship-administration-specialist-65037