Screens and refers all incoming calls and customers and or patients, manages customer and or patient flow, maintains current medical records, files secondary insurance, enters charges and payments, files secondary insurance, workers compensation claims and corporate services claims, pursues collections daily, investigates patient billing inquiries, orders supplies and prepares mandatory computer generated reports. Performs business office functions within a medical clinic related to appointment scheduling, registration, claims management, cash collection and medical records maintenance. All activities will be performed in support of the strategy, vision, and values of Phoebe. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.
- High School Diploma or GED (Required)
- Non Degree Program in Training in accounting procedures and medical records (Preferred)
- 1 - 2 years Hospital, Physician office, or other health care organization experience(Required)
- 1 - 2 years Experience with CPT and ICD-9 insurance coding(Preferred)