Albany Technical College

Essential Functions:

• Greets guests as they arrive seat them accordingly ensuring the optimum use of tables
• Ensures any special needs or requests for diners are accommodated and arranged
• Maintains the appearance and cleanliness of the front-of-house environment
• Escalates any customer needs or concerns as necessary
• Works closely with the kitchen staff and servers optimizing communication to ensure efficient operations
• Maintains excellent customer service and positive attitude towards guests, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Other duties and tasks as assigned by manager

• Previous host/hostess or food service experience preferred
• Demonstrates excellent customer service skills
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Demonstrates strong organizational skills, accuracy, and attention to detail
• Must be able to obtain food safety certification
• Requires occasional lifting, carrying, pushing, pulling of up to 25 lbs

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