Job Information
Call Center Customer Service/Collections Specialist Microf - Albany, GA 31707
Overview
Job Type:
Full-Time
Job Salary Range:
$ - Per Month
Department:
Job Category:
Customer Service
Job Shift:
Morning
Posted:
11/13/2019
Zipcode:
31701
Requirements
Minimum Education:
High School
Degree Title:
Minimum Experience:
2 Year
Job Status
Job Status:
Interviewing
Start Publishing:
11/12/2019
Stop Publishing:
01/12/2020
Description
Qualifications
Prefered Skills
- Establish open lines of communication with account contacts and/or references listed on the account for 1-15 or 30-60 days non- renewal status.
- Maximize the collection of monthly RPA renewal payments through securing valid payment arrangements from customers in non-renewal status.
- Properly document Accounts in Company's Customer Relationship Management (CRM) software with any and all correspondence with customers in non-renewal status and update all client information as needed to ensure accuracy for the company's database.
- Identify, monitor and report unsuccessful payment arrangements to the Recovery Director in a timely manner for the recuperation of Company Assets
- Participate in weekly team meetings to provide status updates on account management.
- 2+ call center/collections experience preferred
- Proficient in Word and Excel
- SAP, OFSLL, and/or Salesforce experience preferred
- Strong written and oral communication skills
- Ability to manage multiple projects simultaneously
- Strong organizational and analytical skills
- Able to read and understand technical forms and financial reports
- Willingness to establish and maintain effective working relationships
https://www.indeed.com/jobs?q=Full%20Time&l=Albany%2C%20GA&start=10&vjk=4226e741d0a8e9fa
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