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Contact Financial Aid

Location and Office Hours Mailing Address
Administration Building
Mon. - Thurs.
8:15 AM - 4:45 PM
8:15 AM - 12:00 PM
1704 South Slappey Blvd
Albany, GA 31701

Phone: (229) 430-3500
Fax: (229) 430-6180


I Can't Get Financial Aid on the Phone

The Financial Aid Office has a high volume of calls that come in each day. During our less busy times, we receive approximately 100 calls a day. During our peak times, especially prior to the fall semester, we can receive up to 400 calls a day. We do try to have more than one person answer our main number during peak times, even though our main number may still be busy. The best time to call would be early in the morning and late in the afternoon.

NOTE: Many of the calls we receive are from students "checking on the status" of their financial aid. Some students are still unaware that this information is available on Banner Web for Students. When you call in, you are asking the staff member to look at the same system that you have access to on-line. Save yourself time waiting on the phone and CHECK BANNER WEB FOR STUDENTS FIRST. Banner Web for Students will let you know if you have documents that need to be submitted. It provides links to any applicable on-line documents. It will also post your financial aid award information when it has been processed.


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